Reference

Privacy and Security at 77play

When you open an account with us, your personal information, payment details and game activity stay protected under our privacy framework.

Data encrypted end-to-endPayment details never sharedYour account, your control
77play Privacy and Security at 77play
REACH US ANYTIME

How to Contact Us About Your Privacy

Live Chat Open your account and head to the support icon in the bottom-right corner.
Email Support Send privacy questions to our support address listed in the account settings.
Account Settings Log in, navigate to Privacy & Security in your profile, and adjust what communications…
PROTECTION IN DEPTH

How We Secure Your Information

Payment Data Encryption

When you enter DANA, OVO, GoPay or QRIS details during deposit, that information is encrypted before it leaves your device.

Account Verification

Before you can withdraw, we verify your identity using the phone number and email on file.

Session Security

Your login session times out after 30 minutes of inactivity on mobile and 60 minutes on desktop.

Data Retention

We keep your account history for as long as your account is active.

Cookie and Tracking

We use cookies to remember your login, language preference, and betting history so you don't re-enter data every session.

Third-Party Access

We share your information with payment processors and anti-fraud partners only when necessary to complete your transaction or prevent abuse.

Your Data Rights — Answered

Once you request account closure through support, your login access ends immediately. Transaction records stay on file for seven years where required by local law. Personal details like your phone number and email are marked inactive and not used for marketing.

Yes. Contact our support team with your account email, and we'll send you a complete data export within 5 business days. It includes your registration details, all deposits and withdrawals, game history, and any notes our support team recorded.

No. Your DANA, OVO, GoPay and QRIS information is shared only with the payment processors needed to complete your deposit or withdrawal. We never sell or pass your details to third-party gaming sites, betting platforms, or affiliate networks.

We log your country to confirm where local law permits. If you're traveling but your account is registered in Indonesia, access depends on local law where you're playing. Always check local regulations before logging in from abroad.

Session cookies (login, language) expire when you close your browser. Preference cookies (like your chosen table type or odds format) stay for up to two years unless you clear your browser cache. You can delete them anytime without affecting your account balance.

Change your password immediately via Account Settings, then email our support team with details of what happened. We'll review your recent logins, check for unauthorized transactions, and guide you through account recovery steps within 24 hours.

We use your play history to show you games and tables similar to ones you've opened before. This happens only inside your lobby — we never use this data to target ads outside 77play or share it with ad networks or social platforms.